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General Terms and Conditions of Sale

Precondition

This contract and the following Terms and Conditions, in accordance with the provisions governing the sale of consumer goods in accordance with the contents of Legislative Decree n. 206 September 6, 2005 and subsequent amendments and integrations, including the legislative decree of February 21, 2014, n. 21, relate to the distance selling of furniture and home furnishings through the website called www.deconlinestore.com.
All prices shown on Deconlinestore.com are VAT included but do not include the cost of transport and assembly which are determined according to the distance and the difficulty of delivery. These expenses will be reported before the purchase is concluded, after entering the delivery address and must be paid in accordance with the law art. 7 of these Conditions. Accessories, nets, mattresses, lamps, chairs and accessories are excluded from price, unless otherwise indicated.

Article 1 – Website ownership

The website www.deconlinestore.com is owned by Deco Mobili srl, with registered offices situated at Via Mottola Km 2, Zone Ind.le 74015 Martina Franca (TA), (CF e PI 00161370739 - REA No. 62211 - Share Capital 61,500 , 00 iv), and it is finalized at the sale of furniture products (furniture and accessories) and online services. Into this document Deco Mobili will be indicated by the name of "Deconlinestore.com" that is the hallmark under which exercises trade on the Site.

Article 2 - Content and applicable law

These Terms and Conditions have as their object the online purchase of products and services, via computer network on the site "www.deconlinestore.com."
Italian law will govern every purchase transaction. Reference is made in particular to the legislative decree 2005, n. 206, on the "Consumer Code", and subsequent additions and modifications, including the legislative decree of February 21, 2014, n. 21 "Implementation of Directive 2011/83/EU on Consumer Rights" and as regards the Privacy Law, will be subject to the rules of LD. 30/06/2003 n. 196.

Article 3 - Terms and Conditions Acceptance

By accessing Deconlinestore.com website the customer agrees to accept and agree to adhere to compliance with all the regulations contained in these Conditions of Sale.
By sending electronic confirmation of your purchase order, the customer unconditionally accepts and agrees to comply in its dealings with Deconlinestore.com. The following Terms and Conditions transcribed below, stating that the customer has read and accepted all the indications provided in accordance with the rules mentioned above, and also recognize that Deconlinestore.com not be bound to any other written conditions unless previously agreed.

Deconlinestore.com reserves the right to ask customers who do not accept or do not intend to comply with these terms to refrain from using the website www.deconlinestore.com.

Article 4 – Customer’s Obligations

These Terms and Conditions of Sale must be examined online by customers visitors before they confirm their purchases. The submission of the confirmation order, therefore, implies the full knowledge of the General Conditions of Sale and their full acceptance.
The customer agrees and undertakes, once the online purchase procedure is finished, to print and keep (or store in a durable medium) these Terms and Conditions of Sale, already inspected and accepted during the purchase process, in order to fully satisfy the conditions laid down in Chapter I of Title III of Part III of the legislative Decree 6 September 2005. 206, as amended.
The purchase of products and services is reserved for persons of legal age and who have the capacity to act. Deconlinestore.com disclaims any liability in the event that parties are unable to act in violation of this rule.
The purchase of products and services on Deconlinestore.com assumes the contribution, by the Customer, of the data necessary for the activities of good’s delivery.
To this end, the Customer agrees to communicate correct, updated and accurate information relating to personal data, personal address and, in general, to other information useful to the order. The Customer undertakes to pay the price of the goods purchased.

Article 5 - Conclusion of the Contract

Before confirming the purchase, the customer will be shown the unit cost of each product (including VAT), the total cost if more products are purchased and related shipping costs.
It is customer’s duty to verify the correctness of the data entered in the order. Confirming the purchase and the conclusion of transaction, the customer will receive an e-mail message containing the number, the date, and the total amount of the order. The contract will be concluded once Deconlinestore.com records the order and after verifying the correctness of the data relating to the order and payment. Deconlinestore.com will send to the customer the message above, without prejudice to the right of return under the following articles 25 and 26 of this document.

Deconlinestore.com invites customers to keep the e-mail receipt as proof of purchase or store it into a durable hard disk. The order form will be stored into Deconlinestore.com database for as long as necessary and in any case within Legal terms. To access the order form, the customer will be able to see "my data" section on the site where he can see a list of all placed orders.
If the Customer does not agree with some Terms of the General Conditions of Sale, Deconlinestore.com invites to not process any order and contact the Customer Service for any clarification.

Article 6 – Selling Price

All prices listed on Deconlinestore are shown in (€) Euro and are VAT included.
The order is confirmed by Deconlinestore.com via e-mail, sent to the email address notified to the Client. This confirmation message will contain all the data entered by the customer who agrees to verify the correctness and communicate any corrections.
Shipping costs, clearly displayed before the finalization of the order, will be charged to the customer.
In case of discrepancy in prices, following the customer’s order, it will be immediately communicated to the customer by phone or e-mail. Without any penalty, the customer can ask for order cancellation. The images and technical data supplied with the product’s description may not be complete and comprehensive of its characteristics but different for example: weight, color, etc. In the case of input errors in prices and / or system malfunction, Deconlinestore.com reserves the right to cancel the order at its sole discretion. In this case, any payment will be returned to the customer.

6.1 - Reduced VAT to 4% for disabled person

On www.deconlinestore.com the customer can benefit from preferential VAT at 4%, which is reserved for the handicapped person referred to in Article 3 of Law 104 of 1992.
Among the products subject to reduced VAT at 4% there are, for example, armchairs and similar vehicles for invalids with motorized or otherwise mechanically self-propelled needed to walking and lifting.

To qualify for the reduced rate of VAT disabled person must deliver to the seller before the purchase, the following documentation:

- Specific prescription issued by the medical practitioner membership of the local health authority, showing the functional connection between the disability and the technical aid;
- Certificate issued by the competent local health services, stating the existence of a functional disability (under the four forms accepted) and its permanent character;
- A photocopy of a valid identity document and tax code.

To benefit from preferential VAT at 4%, you must contact Deconlinestore.com by calling 080 /4856560. Orders with reduced VAT can only be made by phone.
Deconlinestore.com immediately indicates the cost of the product with 4% Vat.
To proceed with the order, the customer must send the required documentation listed above, at clienti@deconlinestore.com or by fax at 080/4308091.
Upon receipt of the documentation, its order and payment, Deconlinestore.com will ship the ordered products.

Article 7 – Payments

The customer who wishes to purchase the products must manifest this desire through a request made directly on the site, in the section named "Shopping Cart", where, following the procedures described above, it will send the purchase order and make the relative payment.
The payment is due at the time of the order. The Customer undertakes to pay the agreed price for the product ordered on the site (product price and shipping costs) by using the methods of payment available. The Customer warrants to Deconlinestore.com that he has the necessary permissions to use any method of payment specified in the order.

The products remain the property of Deconlinestore.com until payment of the purchase price and the costs to the customer.
In case of non-receipt of the payment, Deconlinestore.com reserves the right to cancel the order.
The customer can perform the payment by Credit Card, Bank Transfer, PayPal, cash on delivery, and financing installment plan (for Italian resident only).

Payment by bank transfer is subject to the following conditions: The customer must transfer the total amount to the bank account of Deco Mobili srl - Unicredit Corporate Banking SpA agency of Martina Franca (TA) - IBAN: IT 15 M 02008 78932 000 500 003 600 – BIC SWIFT: UNCRITM1L63.
The customer must send an e-mail (at clienti@deconlinestore.com) proof of payment - eg. Transaction Code Reference number - along with the order number, name and surname of the person who made the order, within 2 working days (4 days if the bank transfer is made from abroad) starting from the date on which the customer will receive e-mail confirmation for the order. Course in vain that period, the order will be canceled automatically and will not be processed without the need of any communication from Deconlinestore.com.
All expenses and bank charges and fees to be paid by the customer. Deconlinestore.com reserves the right to request additional payment, if the amount entered does not match with the amount of the order. The ordered goods will be shipped to the customer as soon as available in the store and as soon as the payment reaches the bank account of Deco Mobili srl.

In the case of payment by Credit Card, Deconlinestore.com reserves the right to request a copy of the identity document proving the actual ownership of the credit card used delivery within 24 hours. It being understood that, in the absence of these request Deconlinestore.com may refuse the payment and cancel the order. The data relating to the payment will be processed through a server-to-server secure by using the protocol SSL (Secure Sockets Layer). This system takes care of encrypting the information entered as to prevent their interception by external users. Such information will never be used by Deconlinestore.com if the customer does not complete the procedures for purchasing. Deconlinestore.com can use these information for issuing refunds in the event of any returned product or if it becomes necessary to prevent or report to the police commission frauds on Deconlinestore.com. The personal information provided may be disclosed to a credit institution or an agency anti-fraud that can keep records of such information.
At the time of transmission of the order, no amount will be charged to the credit card used by the customer for payment. The charge will be made only after: 1) verifying the data of the credit card used by the customer for payment; 2) the bank of the credit card used by the customer will authorize the charge of the amount.
Deconlinestore.com will send the goods only after confirming receiving the payment.

The Customer may pay for purchases on Deconlinestore.com via PayPal.
Deconlinestore.com accepts payment by PayPal only, for smaller amounts and/or equal to € 990.00.

Deconlinestore.com accept cash on delivery payment, exclusively, for smaller amounts and/or equal to € 500.00.
The cash payment is made at the time of delivery. The service is available in Italy only. If the shipment of an order, with payment on delivery not succeed, for reasons chargeable to the customer, Deconlinestore.com reserves the right, not to proceed with a potential subsequent order, having the same form of payment.
To access the method of cash on delivery payment, the Customer must be a holder of a bank account or postal account, to issue refunds in the event of any returned product.
It will not be possible to ask for return in the case of tailor-made products (such as kitchens, living room walls of non-standard measures, etc..) or custom products.

Article 8 - Instalment Plan

Payment by instalment may be requested by individual customer resident in Italy only. For more information please contact our Customer Service by telephone calling +390804856560 or via e-mail at

Article 9 - Payment by Cards on Net @ CONSEL

Payment by card on net may be requested by individual customer resident in Italy only. For more information please contact our Customer Service by telephone calling +390804856560 or via e-mail at


Article 10 - Gift Card

The Gift Card is valid for a period of one year from the date of issue. It is sold exclusively through prepayment. The gift voucher has a minimum amount of 50.00.
It can be used immediately online at Deconlinestore.com and even at Deco Mobili srl showroom in Martina Franca (Puglia).
At the time of Gift Card purchase, Deconlinestore.com requires the name and e-mail address of the Beneficiary. If it is not given to a specific beneficiary, the gift card will not be issued.
The beneficiary has the right to purchase any product showed into Deconlinestore.com catalog.
If the value of the item purchased is lower than that the Gift Card amount, the customer is entitled to have another gift card from Deconlinestore.com for the difference, to be used at a later time or for another purchase.
The customer cannot redeem the Gift Card with cash.
The customer can also choose the Gift Card as a refund from a previous purchase. In this case there is no minimum term to be considered for its use (if not the decade as required by referential legislation).
Products purchased through Gift Card are subject to this Terms and Conditions of Sale.

Article 11 - Shipping

Shipping costs are charged to the customer and they will be clearly reported before the end of purchase, after entering the delivery address.
The order will be executed within the time specified on the site and the acceptance of the order by Deconlinestore.com and, in any event, within 30 days after the confirmation of the order subject to the availability of the product ordered and unless specifically agreed between the parties. 

Delivery times can vary, depending on the availability of products and the choice of method of payment by the customer, as set forth under art. 7 of these Conditions. Delivery times quoted are indicative and they are binding in no way.
Deconlinestore.com invites the customer to check the product data sheets for information on the average time of availability and, eventually, to contact Customer Care before purchase, if the delivery time, is crucial to decide to purchase.
The production time is a prediction based on the work experience and collaboration with our suppliers. Delivery times depend on manufacturer policies. Deconlinestore.com push for production and delivery time to be respected by its suppliers and shipping partners. While ensuring the highest commitment from our employees, Deconlinestore.com is not responsible for any failure of one of the two subjects.

Deliveries during the holiday periods may be subject to delays due to the contingencies and the closing days. A delay of production or delivery prior to manufacturers and Transport Company’s holidays it could cause a delay in the delivery of a few weeks.
Deliveries are made by specialized logistics partners, to the road (no delivery to the floor). The expenses related to the possible use of elevators shall be borne by the customer.
The customer must indicate into the order’s notice if there are difficult situations to arrive at the place of delivery as the ZTL area, narrow streets, pedestrian etc.
All costs for any additional services, such as rental of smaller vehicles, porterage etc.. will be charged to the customer.
Deconlinestore.com is not responsible for any delays caused by the shipping company.
For each order, the customer will be informed about the progress of the same. Deconlinestore.com provide the Customer with the Tracking Number and all the details needed to monitor shipment’s status.
Upon receipt the order, the Customer shall verify that the number of parcels stated on the consignment note is actually the one delivered.
In addition, the Customer shall check the conformity of the products delivered to those ordered and in particular the integrity and the absence of exterior defects.
Only after have verified the customer must sign the delivery note, then it will be no possible to make any objection about the appearance of what was delivered in connection with the order placed. Any complaints must be reported to the carrier, indicating into the consignment note that the customer must sign up for the reception, with the words "Acceptance subject to control" specifying the reasons, if not the package will be considered correctly delivered.

Article 12 – Undeliverable Merchandise

In the event of non-delivery of the purchased order, with payment made in advance and in case the addressee is absent at the address specified, the courier will leave a card to certify the delivery attempt.
After two delivery attempts failed, the package will be placed in stock.
In case of non-delivery of the shipment, the day after the company automatically sends to Deconlistore.com the opening dossier practice of undeliverable merchandise, which the reason for the delivery failure.
The customer can see the practice and the status of the order directly on their own personal profile. The storage costs of undeliverable merchandise will be charged to the customer.
Deconlinestore.com will contact the customer in order to unlock the parcel and make sure that the delivery occurs as soon as possible.
In the absence of Customer’s provisions and after 3 (three) working days from the opening of the practice, the product will be shipped back to Deconlinestore.com.
Within ten working days from the date on which the product has been returned to Deconlinestore.com, and in the absence of provision by the customer, the contract will be terminated and the purchase order canceled pursuant to art. 1456 CC.
Deconlinestore.com will reimburse the amount paid by the customer, net of costs of not successful product delivery, as well as the cost of returning to Deconlinestore.com.
The refund amount will be credited back through the same payment method used by the customer for purchase. In the case where, before the expiration of the ten days, the customer asks to resend the product purchased, Deconlinestore.com will proceed to a new delivery with charge in addition to the costs of returning the product to Deconlinestore.com. It is up to the addressee to check the condition of the delivered product.

Article 13 - Undeliverable Merchandise – Cash on delivery payment

In the event of non-delivery of the purchased order, with payment made in advance and in case the addressee is absent at the address specified, the courier will leave a card to certify the delivery attempt.
After two delivery attempts failed, the package will be placed in stock.
In case of non-delivery of the shipment, the day after the company automatically sends to Deconlistore.com the opening dossier practice of undeliverable merchandise, which the reason for the delivery failure.
The customer can see the practice and the status of the order directly on their own personal profile. The storage costs of undeliverable merchandise will be charged to the customer.
Deconlinestore.com will contact the customer in order to unlock the parcel and make sure that the delivery occurs as soon as possible.
In the absence of Customer’s provisions and after 3 (three) working days from the opening of the practice, the product will be shipped back to Deconlinestore.com.
Within ten working days from the date on which the product has been returned to Deconlinestore.com, and in the absence of provision by the customer, the contract will be terminated and the purchase order canceled pursuant to art. 1456 CC. The conclusion of the contract will be communicated to the customer by e-mail.
If the customer asks to proceed with a new shipment, in his favor, he has to make the payment of the product’s price, the cost of returning to Deconlinestore.com and the cost of stock, exclusively, by bank transfer, credit cards or PayPal.

Article 14 – Pick Up in Store

It is possible to pick up the product purchased online directly at Deco Mobili showroom (Via Mottola Km 2, Zone Ind.le Martina Franca - TA), not later than 15 days after purchase. To proceed with the pick-up in store the customer must select that option into the cart section before proceeding to the order confirmation. In the case of replacement or returns, these can be made at the store where the customer pick up the product, alternatively, the customer can asks for return through the same procedures indicated in art. 25 and 26 of these General Conditions of Sale.

Article 15 - Assembly

There is no assembly of purchased products, Deconlinestore.com provides delivery at street level (truck side) through express courier company. Deconlinestore.com is not responsible from any liability in case of imperfect execution of the assembly or failure of the walls, hardware or media that are the responsibility of the third parties.
Deconlinestore.com is also not responsible from any liability in case of damage to the products ordered by the customer, resulting from a bad or negligent installation by third parties.
D Deconlinestore.com will assemble the purchased products, at its discretion and with its qualified personnel, only when the place of assembly is located at a distance of not more than 100 km from the point of sale DECO MOBILI Srl - Z . Ind.le Martina Franca (TA) Puglia - with arriage forward fee previously specified during the purchase. 
In this case Deconlinestore.com, which is responsible for mounting, will not provide connection to the electricity, water and gas, and absolutely will not be responsible for damages to one or more pipes, behind the wall structure or plasterboard not provided and not previously reported (eg, gas pipe, sewer pipe, electrical pipe, hose, air conditioners, in addition to various easements). Eventualities not noticed to the assembler are the sole responsibility of the customer who owns the property, as owner, tenant or otherwise.

Article 16 - Billing

The invoice will accompany the goods during the voyage. For the issuance of the invoice, Deconlinestore will refer to the data provided by the customer during the checkout process. The Customer must pay attention to complete correctly all the billing information. After the issuing of the invoice, Deconlinestore.com will not be able to make any changes to the data shown in the same. The amounts will be shown in Euros only. All prices shown online include VAT. The Customer may change the billing information for each new order placed on the website.

Article 17 - Import Taxes

Shipments destined outside the European Union are exempt from VAT (Value Added Tax), but are subject to import taxes (DDU - Delivery Duties Unpaid) based on the internal rules of each state.
The payment of these import taxes (DDU) are the sole responsibility of the customer.
Product prices published on the website Deconlinestore.com reflect the actual selling price of the goods and does not include the import taxes (based on the internal rules of each state). The payment of these fees is necessary to dispense the order from customs charges.
To know the exact taxes and delivery charges, the customer should contact the nearest customs office or, alternatively, the customs agent.

Article 18 - Unavailability of ordered products

Once Deconlinestore.com receives the customer order request, the orders department reserves the right to re-confirm the availability of the merchandise and verify the details of the transactions made by the customer. The availability displayed in the product information sheet is for guidance only, given the possibility of multiple purchases at the same time by multiple users.
In the event that the item ordered is not available or, if for some reason the order cannot be processed as per the customer's request,.com shall promptly inform the Customer, which will decide whether to choose another item or to request a refund for the single product not available.
In any case, no responsibility can be attributed to Deconlinestore.com
Deconlinestore.com reminds that all the products within the shopping cart are not as booked and then, as long as their purchase is not completed, the products can be purchased by other customers.

Article 19 - Colors

Thanks to the latest technology, today customer can get all the details and finishing of the product into our online catalog. The shots are made on the original products from manufacturers with professional cameras and lights. Even with the maximum precision in the representation of colors, the finished product can exhibit variations in color according to the environment and to the surrounding lights. The perception of color changes when placed in a small dark cabinet or in a large and bright room. The perception of color is subjective. Finally, the color representation may vary depending on the type of monitor used and its settings and/or configurations.
From the above Deconlinestore.com does not accept claims for "tone" and "shades" of color different from those expected by the customer.

Article 20 – Product Warranty

The products purchased are subject to the warranty provided for by the Italian Legislative Decree n. 206 of September 6 2005 (Consumers Code) and subsequent amendments and additions.
This warranty will apply to products that present lack of conformity and/or malfunctions that are not evident at the time of purchase, provided that the product is used properly and with due diligence.

Article 21 -Legal Guarantee for the Consumer

The customer has the right to invoke the legal guarantee provided the Articles. 128 et seq. of the Consumer’s Code.
The delivered products are in accordance with the characteristics described in their respective pages and online techniques.
Deconlinestore.com is liable to the consumer for any lack of conformity that exists at the time of delivery.
In the event that the goods is delivered with a lack of conformity, the consumer has the right to replacement of conformity goods, subject to timely notice to Deconlinestore.com in the terms laid down in Articles 128 et seq. of the Consumer Code (Legislative Decree no. 206 of 6 September 2005 and subsequent amendments and supplements).
The aforementioned right is recognized to the consumer if the goods supplied have been used correctly, respecting its destination and the instructions supplied with the product purchased by the customer.
In particular, the above warranty does not apply to the good that defects in accordance with the consumer was aware at the time of conclusion of the contract or could not with the use of ordinary diligence.
In any case, the burden of proving the lack of conformity and the date of its manifestation is up to the customer.
Deconlinestore.com disclaims any liability in the event of a malfunction of appliances or furniture included in those of the free installation. Buyers must apply directly to the assistance of the manufacturers, through this toll-free number in the warranty booklet that is inside of appliances. The Customer will be entitled to require repair or replacement of the Product, subject to the other rights provided by law in favor of the consumer. Legal Warranty is valid for a maximum period of 2 (two) years from delivery of the Product. Beyond this period, Deconlinestore.com, therefore, cannot be liable for faults found by the consumer. In case of replacement or repair of the product, the terms of the guarantee given on the product resulting from the repair or replacement, are the same as the original product. Therefore, the total duration of the two-year legal guarantee, however, commence the delivery of the original product. To obtain warranty Deconlinestore.com recommend to exhibit proof of purchase. Reference is made, in any case, for the regulation of the legal guarantee; the rules of the Consumer Code referred to in Articles 128 et seq.

In case of lack of conformity, Deconlinestore.com shall, at no cost to the customer, the restoration of conformity by replacement.
If it does not result in a lack of compliance, pursuant to Legislative Decree n. 24/02, the customer will be charged for any costs of verification and the transport costs if incurred by Deconlinestore.com
No damage may be required to Deconlinestore.com for delays in replacement of products under warranty.
In cases where the application of safeguards providing for the return of the product, the product must be returned by the Client upon request to Return Authorization Number Direct to Customer () in the original packaging, complete in all its parts and should be avoided in all cases, the attachment of labels or tape directly on the original product packaging. The customer must write the authorization number on the parcel or parcels on which it returns.
An exception is the guarantee referred to in the preceding paragraph, the products sold under the "Delivery" from exhibitions or showrooms of the company Deco Mobili srl, since they fall into the category of well used, and with respect to which the lack of conformity is not aesthetic, pursuant to art. 134 of the Consumer Code the seller limits the duration of its liability (guarantee), pursuant to art. 132 paragraph 1 of the Consumer Code, for a period of time equal to one year.


Article 22 - Legal guarantee for Customers not Consumers

The customer which is not consumer, as defined into the art. 3 of the Consumer Code, has the right to avail themselves of the legal guarantee provided for in the Civil Code. The Legal warranty above is valid for a maximum period of twelve (12) months from delivery of the Product. After that date, therefore, Deconlinestore.com not be liable for faults found by the Client Consumer. To obtain Warranty recommend to exhibit proof of purchase.

Article 23 – Concealed Loss

If it turns out a flaw, defect, non-compliance with the order or whatever, only after removing the packaging, the customer must send a Deconlinestore.com immediate information and photographic documentation by e-mail within 24 hours to the e-email .
Once we receive your return request, the Customer Service department of Deconlinestore.com send the customer a written confirmation containing the "return authorization number", the address where to reship the package. The customer must write the authorization number on the parcel or parcels on which it returns.
The purchased goods must be returned at the headquarters of Deconlinestore.com unused and intact in its original packaging, complete in all its parts (including packaging, documentation and accessories), within a period not exceeding 14 days working from receipt of goods. Verified the existence of the alleged defect, Deconlinestore.com will send the defective part free of charge in the shortest possible time. The replacements will be made to the shipping address entered in the order.

Article 24 - Changes

The goods can be replaced for free if the transport document indicates the damage that is transcribed or the words "subject to acceptance" by specifying the reason.
Such damage or defects, apparent or suspected, must be reported at the time of discharge, indicating the type and extent, giving immediate information to Deconlinestore.com by e-mail within 24 hours (at )
In some cases, the time of reinstatement of the products may be similar to those indicated in the product production. The replacements will be made to the shipping address entered in the order.

Article 25 – Return

Pursuant to and within the limits laid down in Legislative Decree n. 206/2005, as amended (the Consumer Code), the customer has the right, within 14 days of receipt of the goods required, to exercise the right of withdrawal.
The customer may not exercise the right of withdrawal for the "real confenzionati customized or clearly personalized" (eg, kitchens, living room walls of non-standard measures, etc..) Art. 59 of the Consumer Code, as amended by Legislative Decree n. 21 of 02.21.2014. The right of withdrawal can not be exercised also, of sealed goods which do not lend themselves to being returned for reasons of hygiene or related to the protection of health and have been unsealed after delivery (eg, mattresses, pillows, bedding items etc.).


Article 26 – Terms of Return

To exercise the return the customer must submit, within the period referred to in Article. 25 of these General Conditions of Sale, communication via fax to number 080/4308091 or via e-mail to . Or by letter to the following addressed :
DECO MOBILI SRL, Via Mottola KM 2 Z.na Ind.le, 74015 Martina Franca (TA) - Italy

The return is subject to the following conditions:

1. The purchased goods must be returned at the headquarters of Deconlinestore.com unused and intact in its original packaging complete in all its parts (including packaging and documentation and accessories), within a period not exceeding 14 days from receipt of goods.
2. The customer is responsible for the decrease in value resulting from the handling other than that necessary to establish the nature, characteristics and functioning of the asset
3. Transportation costs related to the return of the asset are charged to the customer.
4. Upon receipt of the request made, the Customer Service department of Deconlinestore.com send the customer a written confirmation containing the Return Authorization number and the address where to reship the package. The customer must write the authorization number on the parcel or parcels that returns. The Customer must avoid to affix labels or adhesive tape on the original packaging of the product.
5. Law applies to product purchased in its entirety; It is not possible to exercise only on the withdrawal of the product purchased (eg: accessories, software, attachments, etc.).
6. Law does not apply to audiovisual products or to sealed computer software (including those attached to hardware) once opened.
7. Deliveries until the certificate of receipt in our warehouse is under the full responsibility of the customer. Deconlinestore.com not responsible in any way for damage or theft / loss of goods returned by uninsured shipments or not tracked (eg, priority mail)
8. May not exercise the right to cancel customers who purchase with VAT.

The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), where Deconlinestore.com finds:

1. The lack of external and / or internal packaging.
2. Absence of integral elements of the product (accessories, cables, manuals, parts, ...) or defect to the product itself.
3. Damage to the product due to causes other than its transport.

If the customer exercises the right of withdrawal in accordance with the provisions set out in these Conditions of Sale, Deconlinestore.com reimburse all payments received from the customer, which may include delivery costs.
Deconlinestore.com proceed to charge back through the same method used to pay for the order (except for the fact that Mark will be refunded by bank transfer) in the shortest time possible and in any event within fourteen days from the date on which Deconlinestore.com is coming aware of the right of withdrawal, but not before receipt of the goods by the customer.
Deconlinestore.com consequently reject any Product not packed or otherwise with conditions other than those specified above, as well as products for which have not been already paid in full by the Customer the costs of returning (eg. Shipment to the consignee).
Upon arrival at the warehouse, the product will be inspected for damage or tampering not caused by transport. If the packaging and / or packaging are damaged, will deduct from the refund due to a percentage not exceeding 10% of the same, as a contribution to the costs of restoration.
Deconlinestore.com also reject any product in the case have not been observed in the manner and time stipulated in the Decree. 206 of September 6, 2005 and subsequent amendments and integrations, including Legislative Decree February 21, 2014, n. 21.

For further information about the right of withdrawal and to download the application form to the return process, click the following link Return Policy.

Article 27 - Contacts

For any questions or any complaint, the Customer may contact Deconlinestore.com by e-mail by writing to: clienti@deconlinestore.com or by phone at 080/4856560 or by fax at 080/4308091

Article 28 – Account creation

To purchase through the Site to Deconlinestore.com you need to register by creating an account and approving the terms and conditions by clicking on the appropriate heading "Register" or "Create an account" present in all the pages of the Site

Registration to the site is free. To register you must complete the registration form by entering your name, an email address and a password (hereinafter referred to as "Registration Credentials"). Registration will be confirmed by mail sent to the address provided by the user.

Credentials Registration should be used only by the user and can not be sold to third parties. You must immediately notify Deconlinestore.com in cases of suspected misuse of the same. Credentials Registration may be modified by the user at any time by accessing the Site under "My Data".

You warrant that the registration credentials provided during the registration process to the site are complete, true and correct. The Deconlinestore.com you agree to hold harmless from any liability, penalty under and / or in any way related to the breach by the User of the rules on registration to the Site You alone are responsible for the access to the Site by Registration and Credentials is liable for any damage or injury caused to third parties or Deconlinestore.com from misuse, loss, misappropriation by others, or by the failure of the confidentiality of their credentials registration. All transactions made through the Registration Credentials are considered to be made by the Customer to which the registration relates credentials.

By registering with the Site you agree to receive invitations to sales and business proposals of Deconlinestore.com (Newsletter). At any time, clicking on the link at the bottom of the invitation, the user can request not to receive further invitations to sales. You may participate in any event sales via direct access through their credentials on the Site

The Services are provided in English and Italian.

And 'possible to make a single registration per user.
Deconlinestore.com on the site is not permitted to make double or multiple registrations, subject to any special needs or special cases for which it is necessary to require the express permission of the site administrators. When a user registers to the site several times with different accounts and is discovered by the administration, accounts subsequent to the oldest will be suspended or rendered inactive. For technical reasons, in no case is it possible to add on a single account orders, promotions and any other type of information present, using two or more accounts.

Personal area "My Orders" on the site, the user can view orders being shipped recently and / or concluded. You may request a modification of the order being not later than 24 hours after the order beyond which Deconlinestore.com reserves the right to refuse to make such changes. The changes to the order are deemed to be accepted only after receipt of written confirmation by Deconlinestore.com dell'avvenuta change. You can manage your personal information and registration for the newsletter under "My Data" and "Newsletter".

Deconlinestore.com reserves the right to reject, in its sole discretion, the registration of any user. Deconlinestore.com also reserves the right not to accept orders from anyone, that are anomalous in relation to the quantity of products purchased or the frequency of purchases made on the Website as well as in connection with the use or suspicion of improper methods of payment or gift certificates.

Deconlinestore.com may, in its sole and absolute discretion, disable a user's account or discontinue use. For example Deconlinestore.com may exercise this right if it believes that you have violated or acted inconsistently with these terms and conditions, the netiquette and local regulations.

The user may at any time delete your account or unsubscribe from the newsletter at Deconlinestore.com by communicating via the channels indicated on the website under "Contact Us". The newsletter will also be able to choose to unsubscribe using the link in every email.
Registration is believed to be free and for an unlimited period; the user, in accordance with the regulations to protect the privacy and contractual freedom will always have full right to terminate the services, accounts, and anything else associated with the user account unilaterally by a written request by e-mail in which makes an explicit request that your account be suspended from access and they are deleted the password and e-mail address associated with it.
You understand that by deleting your account, you will lose all its information concerning personal data, orders, promotions also all the services purchased on the website Deconlinestore.com without the possibility of recovery, as also deleted from the server Deconlinestore. com
If the user "deleted" intends to register to view the portal will require an additional subscription.

Article 29 - Use of website

29. 1 Intellectual Property
The items posted on the site Deconlinestore.com, including, in particular, the logos, trademarks, text, photographs, images, drawings, models, or tables, are works protected by intellectual property rights or rights of the person and are owned by Deco Mobili srl. Any reproduction or representation total or partial of this site is therefore prohibited without the express prior agreement of the holders of such rights and may constitute an act of infringement sanctioned by the provisions of the Code of intellectual property and / or a criminal act that implies the civil liability of violators of these rights.

29.2 Liability of the user
The responsibility for navigation on the site http://www.deconlinestore.com, it is entirely up to the user. Deconlinestore.com not be liable for malfunctions, errors or viruses that may hinder the continuity of access to its website or malfunctions you may encounter in the users' PCs as a result of access to the site. As a result, will not be required to repair the damage, direct or indirect, which may be related to the use, access to the website or download information contained on the website (images, text, video files).

29.3 Third Parties

It 'possible that on Deconlinestore.com are included hyperlinks to other websites or external sources to this site, including advertisers.
Deconlinestore.com not examine all of the sites linked to its web site and is not responsible for the content or accuracy of any off-site pages.
Deconlinestore.com is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible - directly or indirectly - for the privacy practices or the content of such websites, including (without limitation) advertising, products or other materials or services on or available from such sites or resources.
Deconlinestore.com is not responsible for any damage, loss or offense caused - or alleged to be caused by - or in connection with, the use of such content, goods or services available on such external sites or resources.

29.4 Linking and Framing
Deconlinestore.com informs that in order to create a link on your home page currently accessible at the web http://www.deconlinestore.com (henceforth, the "Home Page"), it is necessary that be sent a request to do so by e-mail to clienti@deconlinestore.com in which shall be entered: (a) the details of the person responsible for the technical aspects of management of the link (including e-mail and the phone number); (b) the data of the applicant company; (c) the address of the web site where you will create the link to the home page; (d) any further useful information in order to obtain authorization from Deconlinestore.com.
Where authorized by Deconlinestore.com, creating a link to the Website grants you a non-exclusive, non-transferable concerning the use of the name "Deconlinestore.com," the sole and exclusive purpose of creating a hyperlink from the site to those of the third to the Site, with the express exclusion of any other use. In any case, Deconlinestore.com recognizes only the ability to create a link with the Home www.deconlinestore.com and not with the internal pages of the Site
Without the prior written permission of Deconlinestore.com, is in no way permitted to create links to link to the home page of the Site nor to internal pages and / or accessory of the Site, creating a so-called "deep link" or hook or presenting the contents of the Site within another web site, putting in consequence of a CD "framing."
In this regard, it should be noted that the violation of the provisions of the preceding paragraph constitutes an illegal conduct also in terms of unfair competition, governed by the laws in force.

29.5 Disclaimer
Deconlinestore.com also reserves the right to make corrections and changes to the site whenever necessary without prior notice. Deconlistore.com does not guarantee the compliance of the information published on its website to rules laid down by the jurisdiction of the country of residence of the customer. Deconlistore.com assumes no responsibility for any problems, damage or risk that the user may experience while using the site and ensure that your site is protected according to international standards for the Internet. If used correctly, the user is protected from the risk of viruses.

Article 30 - Force majeure

Deconlinestore.com will not be responsible for the delay in the contract governed by these Terms and Conditions if such delay is caused by circumstances beyond its reasonable control. The delay in part due to force majeure will be entitled to an extension of time necessary to fulfill such obligations.

Article 31 - Proof


To express agreement between the customer and Deconlinestore.com, e-mail shall prevail between the parties, as well as automatic recording systems used on the Site, in this case with regard to the nature and date of the order.

Article 32 - Partial invalidity

If one or more provisions of these General Conditions of Sale shall be void or declared as such by the application of a law, a regulation or following a final decision of a competent jurisdiction, the other provisions will retain their full force and scope .

Article 33 - Amendment of the General Conditions of Sale

Deconlinestore.com reserves the right to change these Terms and Conditions of Sale.
The online version on the Site at the time of order by the purchaser shall prevail over any other previous version of these General Conditions of Sale.

Article 34 – Contract’s Integrity

These General Conditions of Sale and the order summary sent to the buyer form a contract and constitute the entirety of the contractual relations arising between the parties.

Article 35 - Personal Information

The owner of the processing of personal data processed following consultation of our site is now Deconlinestore.com Deco Furniture Srl, located in Martina Franca at Km 2 Via Mottola, Z.na Ind.le (TA).
No data deriving from the web service is communicated or disseminated to third parties. The personal data provided by users who request services are used only to perform the service or provision requested and are not disclosed to third parties Salco that communication SDIA imposed by the requirements of the law or strictly necessary to fulfill the requests. The policy does not apply to other websites that may be accessible through our links, for the latter Deco Furniture Srl is not responsible in any way.
Deco Furniture Srl invites the customer to see on the site Deconlinestore.com, the Privacy Notice provided pursuant to section 13 et seq. Legislative Decree 30 June 2003 no. 196 (PROTECTION CODE), containing the terms and purposes of the processing of personal data which form part of these Conditions of Sale. For more information visit: Privacy Policy.

Article 36 - Jurisdiction and Venue

The contract of sale between the customer and Deconlinestore.com is concluded in Italy and governed by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this contract of sale at a distance, if the customer is a consumer, the territorial competence is that of the reference hole of his town of residence (if located in the territory of the Italian state). In all other cases, the territorial competence is exclusively that of the Court of Taranto.

Under the Consumer Code, Chapter I of Title III of Part III.